Reference

Privacy Policy for your account data

Blackjack, Great Rhino Megaways, Sportsbook, Rocket Crash, Super Bingo and Royal Fishing sit behind one account, and this Privacy Policy explains what we collect when you create that…

Account data useCookie controlsDANA recordsQRIS receipts
dunialoteri88 Privacy Policy for your account data
PRIVACY DESK

Reach us about privacy requests

Privacy questions need a clear path, not a long search through the lobby. We handle account-data requests through live chat, WhatsApp account help, and email so you can ask about access, correction…

Live chat window Use the live chat bubble inside your account from 09:00 to 23:00 WIB. Tell us the request is about privacy, and we will route it to the team handling account-data checks.
Email privacy desk Send account-data requests to [email protected] with your username and the contact channel on file. Do not include passwords; we will reply with the next verification step.
WhatsApp account help For time-sensitive privacy questions, use the WhatsApp help link shown after login. We may ask for your last wallet method, such as QRIS or GoPay, to confirm account ownership.
ACCOUNT CARE

How we protect policy choices

Privacy controls work better when they are connected to real account actions. Inside the account area, you can check session history, update contact details, ask for correction, and discuss cookie choices before…

Data we collect

We collect sign-in details, contact channel, device type, IP region, session times, wallet references, and gameplay records needed for account operation. Sensitive requests are handled after ownership checks, not through open chat alone.

Cookie choices

Cookies remember your session, language preference, and security state. You can clear them through your browser settings, but doing so may require a fresh login before you reach Royal Fishing or Sportsbook.

Account security

Go to Account, then Security, then Active Sessions to see recent device activity. If a device looks unfamiliar, contact us through live chat so we can help secure your login path.

Payment record handling

DANA, OVO, GoPay and QRIS records are used to match wallet movements with your account balance and withdrawal checks. We store reference codes and timestamps, not your private app password.

Retention approach

We keep account and transaction records only while they are needed for service, dispute handling, security checks, or legal duties. When a record is no longer needed, we remove or anonymise it.

Change requests

If your phone number, email or wallet detail changes, contact support before making a withdrawal request. We may ask for your last login device and a recent QRIS reference.

Common privacy questions from you

We wrote these answers around the privacy requests we handle most often for Indonesian accounts. Use them before you contact us if you want to know what data we collect, how cookies behave, why wallet records are kept, or how to ask for a correction. For account-specific changes, we still need to verify that the request comes from you.

We collect the details needed to create and protect your account: username, contact channel, login records, device signals, IP region, and wallet references connected to DANA, OVO, GoPay or QRIS activity.

We keep payment references so deposits, withdrawals and balance checks can be matched to your account. The record normally includes method name, timestamp, amount reference and transaction code, not your private wallet password.

Contact live chat, WhatsApp account help, or [email protected] and state the detail you want corrected. We may verify your email, recent device, or last wallet reference before making the change.

Cookies mainly keep your login state, language setting, and security checks working. Game activity such as Blackjack, Rocket Crash or Super Bingo may be recorded in account logs for balance and dispute handling.

Yes. Open Account, choose Security, then Active Sessions to see recent device entries. If you notice a phone or browser you do not recognise, contact us so we can check the session.

We keep records while your account remains active and while they are needed for service, dispute handling, security checks, or legal duties. After that, we remove or anonymise data where possible.

We may limit access while checking account ownership, suspicious login activity, or a request that conflicts with local rules. Access or eligibility depends on local law and is available only where local law permits.